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What motivates physicians to share free health information on online health platforms?

  • Xiaofei Zhang
  • , Feng Guo*
  • , Tianxue Xu
  • , Yongli Li
  • *Corresponding author for this work
  • Nankai University
  • Tianjin University
  • Heilongjiang University
  • School of Management, Harbin Institute of Technology

Research output: Contribution to journalArticlepeer-review

Abstract

Online platforms enable physicians to share health and medical information with the public; however, little research has been conducted to explore why physicians share free health education information. Drawing on motivation theory, this study develops a theoretical model to explore the influences of material and professional motivation on free information sharing and the contingent roles of professional expertise and online expertise. The model is tested using a six-month panel data set of 61,326 physicians’ sharing experiences. The results indicate that in addition to material motivation, professional motivation also plays a primary role in inducing physicians to share free information. However, when a physician's professional and online expertise is at a high level, the effect of material motivation is weakened and professional motivation plays a more important role. This study contributes to the literature on knowledge sharing, online health behavior, and motivation theory, and provides implications for practice.

Original languageEnglish
Article number102166
JournalInformation Processing and Management
Volume57
Issue number2
DOIs
StatePublished - Mar 2020
Externally publishedYes

Keywords

  • Expertise
  • Free health information sharing
  • Material motivation
  • Online physician
  • Professional motivation

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