Skip to main navigation Skip to search Skip to main content

What Is a Better Marketing Strategy for Live Streaming Broadcasters? A Topic Model of Social Interactions

  • School of Management, Harbin Institute of Technology

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Live streaming has spawned a new business model called live-streaming commerce (LSC). Interactive LSC features affect viewer purchasing behavior. This study empirically examines two types of social interactions in danmaku: transaction-oriented and relationship-oriented. Viewers in the first category focus on products and transactions and tend to talk non-emotionally. While relationship-oriented viewers might treat broadcasters as friends, using emotional language in their interactions. Our econometric model shows a curvilinear association of relationship-oriented social interaction and viewer purchase behaviors in LSC, but social interactions have varying effects on viewer purchase behaviors.We discuss implications of heterogeneous social-interaction strategies across different broadcasters.

Original languageEnglish
Title of host publication29th Annual Americas Conference on Information Systems, AMCIS 2023
PublisherAssociation for Information Systems
ISBN (Electronic)9781713893592
StatePublished - 2023
Externally publishedYes
Event29th Annual Americas Conference on Information Systems: Diving into Uncharted Waters, AMCIS 2023 - Panama City, Panama
Duration: 10 Aug 202312 Aug 2023

Publication series

Name29th Annual Americas Conference on Information Systems, AMCIS 2023

Conference

Conference29th Annual Americas Conference on Information Systems: Diving into Uncharted Waters, AMCIS 2023
Country/TerritoryPanama
CityPanama City
Period10/08/2312/08/23

Keywords

  • danmaku
  • live-streaming commerce
  • relationship marketing
  • social interaction
  • text analysis

Fingerprint

Dive into the research topics of 'What Is a Better Marketing Strategy for Live Streaming Broadcasters? A Topic Model of Social Interactions'. Together they form a unique fingerprint.

Cite this