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The Synergistic Effect of Sales Discount and Mobile Advertising: How KOL Influence Online Education Community Purchases

  • Jiao Ge*
  • , Jinyu Guo
  • *Corresponding author for this work
  • Harbin Institute of Technology Shenzhen

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Understanding the marketing mixed strategy with internet Key Opinion Leader (KOL) marketing in online brand community has remained a challenge for both academics and practitioners. Previous studies have explored different characteristics of KOL and their impact on customer purchase attentions. Contributing to this stream of the literature, our study explores the direct effect of KOL activeness and influence characteristics on customer online education real purchases as well as the mediating effect of sales discount and mobile advertising on such effect. Using real online education community individual transaction data collected from May to the end of August 2019 with the sample size of 29070 transactions. Our study shows that both high degree of activeness and influence level of KOL has a direct effect on online user’s real purchase amounts and purchase times. And such effect can be mediated through sales discount and mobile advertising. The results have great implications to guide firms in terms of their marketing strategies in maximizing the return on investment in sales discount, mobile advertising and KOL marketing.

Original languageEnglish
Title of host publicationDesign, Operation and Evaluation of Mobile Communications - Third International Conference, MOBILE 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Proceedings
EditorsGavriel Salvendy, June Wei
PublisherSpringer Science and Business Media Deutschland GmbH
Pages246-255
Number of pages10
ISBN (Print)9783031050138
DOIs
StatePublished - 2022
Externally publishedYes
Event3rd International Conference on Design, Operation and Evaluation of Mobile Communications, MOBILE 2022 Held as Part of the 24th HCI International Conference, HCII 2022 - Virtual, Online
Duration: 26 Jun 20221 Jul 2022

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume13337 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference3rd International Conference on Design, Operation and Evaluation of Mobile Communications, MOBILE 2022 Held as Part of the 24th HCI International Conference, HCII 2022
CityVirtual, Online
Period26/06/221/07/22

Keywords

  • Education purchases
  • Mobile advertising
  • Online brand community
  • Online key opinion leader
  • Sales discount

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