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The role of social media usage in enhancing team members' trust and team creativity

  • Xiling Cui
  • , Xuan Yang
  • , Libo Liu
  • , Xi Cun
  • , Daning Hu
  • Hong Kong Shue Yan University
  • University of Zurich
  • Swinburne University of Technology
  • Harbin Institute of Technology Shenzhen
  • Southern University of Science and Technology

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The rapid development and increasing popularity of social media has drastically changed online creation. Social media has been widely adopted by organizations over the past decade, which provides opportunities to open up team creativity and innovation processes. This study aims to examine how the social media usage influences team creativity in organizations. Moreover, we examine how trust is affected by social media usage and further affects team creativity. Drawing on the literature of social media and team creativity in organizations, we develop a theoretical framework to explain how social media usage influences team creativity through cognitive trust and affective trust. The result of this study confirms the significant effect of both cognitive trust and affective trust on team creativity and the influence of social media usage on both types of trust. In addition, our findings showed that cognitive trust positively affects affective trust. Based on the results, we also provided theoretical and practical implications.

Original languageEnglish
Title of host publicationProceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society
Subtitle of host publicationAre We Ready?, PACIS 2018
EditorsMotonari Tanabu, Dai Senoo
PublisherAssociation for Information Systems
ISBN (Electronic)9784902590838
StatePublished - 2018
Externally publishedYes
Event22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018 - Yokohama, Japan
Duration: 26 Jun 201830 Jun 2018

Publication series

NameProceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018

Conference

Conference22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018
Country/TerritoryJapan
CityYokohama
Period26/06/1830/06/18

Keywords

  • Organizations
  • Social media
  • Team creativity
  • Trust

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