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The Impact of the COVID-19 on Online Food Delivery Services: Evidence from China

  • School of Management, Harbin Institute of Technology

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The COVID-19 has had a profound effect on society as a whole. To examine the effect of the COVID-19 on online food delivery services, we collected sales data from a large online food delivery platform in 195 Chinese cities from November 2019 to July 2020. Interrupted time series analysis and time-varying difference-in-difference methods were used to estimate the impact of the COVID-19 and city lockdown policies on online food delivery services. The COVID-19 had a considerable negative effect on the online food delivery services. Lockdown policies caused further disruptions. As the pandemic and lockdown policies ended, the negative impacts dissipated. This finding reflected digital channels’ resilience to the catering industry during the pandemic and helped it withstand its impact. There were significant differences among urban characteristics. The government can formulate relevant policies to deal with potential public health risks in the future based on these findings.

Original languageEnglish
Title of host publicationInternational Conference on Information Systems, ICIS 2023
Subtitle of host publication"Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies"
PublisherAssociation for Information Systems
ISBN (Electronic)9781713893622
StatePublished - 2023
Externally publishedYes
Event44th International Conference on Information Systems: Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies, ICIS 2023 - Hyderibad, India
Duration: 10 Dec 202313 Dec 2023

Publication series

NameInternational Conference on Information Systems, ICIS 2023: "Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies"

Conference

Conference44th International Conference on Information Systems: Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies, ICIS 2023
Country/TerritoryIndia
CityHyderibad
Period10/12/2313/12/23

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 3 - Good Health and Well-being
    SDG 3 Good Health and Well-being

Keywords

  • COVID-19
  • OFD services
  • digital resilience
  • lockdown policy

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