Abstract
The COVID-19 has had a profound effect on society as a whole. To examine the effect of the COVID-19 on online food delivery services, we collected sales data from a large online food delivery platform in 195 Chinese cities from November 2019 to July 2020. Interrupted time series analysis and time-varying difference-in-difference methods were used to estimate the impact of the COVID-19 and city lockdown policies on online food delivery services. The COVID-19 had a considerable negative effect on the online food delivery services. Lockdown policies caused further disruptions. As the pandemic and lockdown policies ended, the negative impacts dissipated. This finding reflected digital channels’ resilience to the catering industry during the pandemic and helped it withstand its impact. There were significant differences among urban characteristics. The government can formulate relevant policies to deal with potential public health risks in the future based on these findings.
| Original language | English |
|---|---|
| Title of host publication | International Conference on Information Systems, ICIS 2023 |
| Subtitle of host publication | "Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies" |
| Publisher | Association for Information Systems |
| ISBN (Electronic) | 9781713893622 |
| State | Published - 2023 |
| Externally published | Yes |
| Event | 44th International Conference on Information Systems: Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies, ICIS 2023 - Hyderibad, India Duration: 10 Dec 2023 → 13 Dec 2023 |
Publication series
| Name | International Conference on Information Systems, ICIS 2023: "Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies" |
|---|
Conference
| Conference | 44th International Conference on Information Systems: Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies, ICIS 2023 |
|---|---|
| Country/Territory | India |
| City | Hyderibad |
| Period | 10/12/23 → 13/12/23 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 3 Good Health and Well-being
Keywords
- COVID-19
- OFD services
- digital resilience
- lockdown policy
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