Skip to main navigation Skip to search Skip to main content

The impact of online reviews on consumers' purchase decisions in online shopping

  • Jing Bo Shao*
  • , Zhen Zhen Li
  • , Ming Ye Hu
  • *Corresponding author for this work
  • School of Management, Harbin Institute of Technology

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This paper takes the women's clothing of online shopping as the research object. Based on the B2C trading platform, collecting the data by designing and issuing the questionnaire, through correlation analysis and regression analysis with the data, this paper studies the influence degree that the related factors of online reviews impact consumers' purchase decisions. We find that the factors of online reviews, which include the quality of reviews' content, the valence of reviews and the timeliness of reviews, influence the consumer's purchasing decision significantly, but the other factors including the quantity of reviews and the reputation of reviewers do not. These findings provide valuable reference for online retailers to formula the marketing strategy and theoretical significance to future study in other professions.

Original languageEnglish
Title of host publicationInternational Conference on Management Science and Engineering - Annual Conference Proceedings
EditorsHua Lan, Yu-Hong Yang
PublisherIEEE Computer Society
Pages287-293
Number of pages7
ISBN (Electronic)9781479953752
DOIs
StatePublished - 17 Oct 2014
Externally publishedYes
Event21th Annual International Conference on Management Science and Engineering, ICMSE 2014 - Helsinki, Finland
Duration: 17 Aug 201419 Aug 2014

Publication series

NameInternational Conference on Management Science and Engineering - Annual Conference Proceedings
ISSN (Print)2155-1847

Conference

Conference21th Annual International Conference on Management Science and Engineering, ICMSE 2014
Country/TerritoryFinland
CityHelsinki
Period17/08/1419/08/14

Keywords

  • analysis of regression
  • consumers' purchase decisions
  • online reviews
  • online shopping

Fingerprint

Dive into the research topics of 'The impact of online reviews on consumers' purchase decisions in online shopping'. Together they form a unique fingerprint.

Cite this