Skip to main navigation Skip to search Skip to main content

Technology acceptance model: Recent developments, future directions, and proposal for hypothetical extensions

  • Elizabeth D. Matemba*
  • , Guoxin Li
  • , Ives Chacourre Wangninanon Gogan
  • , Baraka J. Maiseli
  • *Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

Proliferation of sophisticated technologies has uncovered potential research avenues to understand factors for acceptance or rejection of these technologies. For decades, the technology acceptance model (TAM) has remained popular and robust to establish predictors of adoption and use of the technologies. Motivated by the advantages, our goals in the current work are threefold: 1) to extensively review recent developments and trends of TAM; 2) to identify possible future research directions of TAM; 3) to give our perspectives on how TAM may be extended to improve its predictive power. Therefore, using the concept-centric approach, 166 studies were recognised and categorised into reviews, extensions, and applications based on their contents and aims. Moreover, we have hypothesised that health status and financial constraints of consumers may moderate the relationship strengths among TAM constructs. Our contributions may assist developers harness the legacy of TAM to enhance their products and services.

Original languageEnglish
Pages (from-to)315-348
Number of pages34
JournalInternational Journal of Technology Intelligence and Planning
Volume12
Issue number4
DOIs
StatePublished - 2020
Externally publishedYes

Keywords

  • Literature review
  • PEOU
  • Perceived ease-of-use
  • Perceived usefulness
  • TAM
  • Technology acceptance model

Fingerprint

Dive into the research topics of 'Technology acceptance model: Recent developments, future directions, and proposal for hypothetical extensions'. Together they form a unique fingerprint.

Cite this