Taken for granted: When servant leadership may be negatively related to OCB via psychological entitlement

Wei Si; Shuisheng Shi; Mingjian Zhou; Zijun Cai

doi:10.1016/j.jbusres.2023.114122

Taken for granted: When servant leadership may be negatively related to OCB via psychological entitlement

Wei Si
, Shuisheng Shi^*
, Mingjian Zhou
, Zijun Cai

^*Corresponding author for this work

Zhejiang Gongshang University
Hunan University
School of Economics and Management, Harbin Institute of Technology Shenzhen
Beijing Normal University

Research output: Contribution to journal › Article › peer-review

18 Scopus citations

Abstract

Despite the plethora of studies on why servant leadership can promote organizational citizenship behavior (OCB), there is a lack of understanding of when and why servant leadership may inhibit OCB. Taking a social comparison perspective, we hypothesize that individual-level servant leadership is negatively related to OCB via psychological entitlement, and this indirect relationship is moderated by group-mean servant leadership. Results from two time-lagged multi-source studies indeed show that individual-level servant leadership is negatively related to OCB via psychological entitlement, but only when group-mean servant leadership is low. Theoretical implications for servant leadership theory and related literature are discussed.

Original language	English
Article number	114122
Journal	Journal of Business Research
Volume	166
DOIs	https://doi.org/10.1016/j.jbusres.2023.114122
State	Published - Nov 2023
Externally published	Yes

Keywords

Organizational citizenship behavior
Psychological entitlement
Servant leadership
Social comparison

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10.1016/j.jbusres.2023.114122

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title = "Taken for granted: When servant leadership may be negatively related to OCB via psychological entitlement",

abstract = "Despite the plethora of studies on why servant leadership can promote organizational citizenship behavior (OCB), there is a lack of understanding of when and why servant leadership may inhibit OCB. Taking a social comparison perspective, we hypothesize that individual-level servant leadership is negatively related to OCB via psychological entitlement, and this indirect relationship is moderated by group-mean servant leadership. Results from two time-lagged multi-source studies indeed show that individual-level servant leadership is negatively related to OCB via psychological entitlement, but only when group-mean servant leadership is low. Theoretical implications for servant leadership theory and related literature are discussed.",

keywords = "Organizational citizenship behavior, Psychological entitlement, Servant leadership, Social comparison",

author = "Wei Si and Shuisheng Shi and Mingjian Zhou and Zijun Cai",

note = "Publisher Copyright: {\textcopyright} 2023 Elsevier Inc.",

year = "2023",

month = nov,

doi = "10.1016/j.jbusres.2023.114122",

language = "英语",

volume = "166",

journal = "Journal of Business Research",

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TY - JOUR

T1 - Taken for granted

T2 - When servant leadership may be negatively related to OCB via psychological entitlement

AU - Si, Wei

AU - Shi, Shuisheng

AU - Zhou, Mingjian

AU - Cai, Zijun

PY - 2023/11

Y1 - 2023/11

N2 - Despite the plethora of studies on why servant leadership can promote organizational citizenship behavior (OCB), there is a lack of understanding of when and why servant leadership may inhibit OCB. Taking a social comparison perspective, we hypothesize that individual-level servant leadership is negatively related to OCB via psychological entitlement, and this indirect relationship is moderated by group-mean servant leadership. Results from two time-lagged multi-source studies indeed show that individual-level servant leadership is negatively related to OCB via psychological entitlement, but only when group-mean servant leadership is low. Theoretical implications for servant leadership theory and related literature are discussed.

AB - Despite the plethora of studies on why servant leadership can promote organizational citizenship behavior (OCB), there is a lack of understanding of when and why servant leadership may inhibit OCB. Taking a social comparison perspective, we hypothesize that individual-level servant leadership is negatively related to OCB via psychological entitlement, and this indirect relationship is moderated by group-mean servant leadership. Results from two time-lagged multi-source studies indeed show that individual-level servant leadership is negatively related to OCB via psychological entitlement, but only when group-mean servant leadership is low. Theoretical implications for servant leadership theory and related literature are discussed.

KW - Organizational citizenship behavior

KW - Psychological entitlement

KW - Servant leadership

KW - Social comparison

UR - https://www.scopus.com/pages/publications/85162889597

U2 - 10.1016/j.jbusres.2023.114122

DO - 10.1016/j.jbusres.2023.114122

M3 - 文章

AN - SCOPUS:85162889597

SN - 0148-2963

VL - 166

JO - Journal of Business Research

JF - Journal of Business Research

M1 - 114122

ER -

Taken for granted: When servant leadership may be negatively related to OCB via psychological entitlement

Abstract

Keywords

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