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Studying social collaboration features and patterns in service crowdsourcing

  • Harbin Institute of Technology

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Service crowdsourcing follows typical social collaboration processes with stochastic and dynamic characteristics. In this paper, the “bug-fix” social collaboration on GitHub is used as a case scenario of crowdsourcing, and 53,475 issues in 10 OSS projects are collected to conduct an empirical study on features and patterns of service crowdsourcing. Seven collaboration features (CFs) are proposed to delineate social characteristics of crowdsourcing. In terms of these CFs, social collaboration processes are clustered and results show that these features have significant distinguishability. An extended Generalized Sequential Pattern (GSP) algorithm is put forward to identify two types of collaboration patterns called participant-oriented pattern (PP) and role-oriented pattern (RP), and the richness and individualized degree of collaboration patterns in different OSS projects are analyzed and compared.

Original languageEnglish
Title of host publicationService-Oriented Computing - 14th International Conference, ICSOC 2016, Proceedings
EditorsSamir Tata, Eleni Stroulia, Sami Bhiri, Quan Z. Sheng
PublisherSpringer Verlag
Pages697-704
Number of pages8
ISBN (Print)9783319462943
DOIs
StatePublished - 2016
Event14th International Conference on Service-Oriented Computing, ICSOC 2016 - Banff, Canada
Duration: 10 Oct 201613 Oct 2016

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume9936 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference14th International Conference on Service-Oriented Computing, ICSOC 2016
Country/TerritoryCanada
CityBanff
Period10/10/1613/10/16

Keywords

  • Collaboration features
  • Collaboration pattern
  • Open source software (OSS)
  • Service crowdsourcing
  • Social collaboration process

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