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Stakeholder relations, environmental sustainability and sales performance

  • Yang Yang
  • , Linbing Sun*
  • , Jianwei Zhai
  • *Corresponding author for this work
  • School of Management, Harbin Institute of Technology

Research output: Contribution to journalArticlepeer-review

Abstract

This article presents a model of the impact of stakeholder relations on corporate sales performance, with environmental sustainability playing a moderating role between these two constructs. Correlation analysis and multivariate regression are used to assess these relations. Gleaned from the 2013 International Manufacturing Strategy survey project, empirical data are analyzed with the SPSS software. The results confirm that stakeholder relations, particularly customer and employee relationships, have a significant positive effect on corporate sales performance. And environmental sustainability significantly moderates the impact of business relations on supplier and corporate sales performance. The unique insights the results provide can help business enterprises enhance their stakeholder relations and thereby improve their sales performance. Stipulated too are recommendations for practice and implications for future research.

Original languageEnglish
Pages (from-to)333-343
Number of pages11
JournalHuman Systems Management
Volume37
Issue number3
DOIs
StatePublished - 2018
Externally publishedYes

Keywords

  • Stakeholder
  • corporate performance
  • corporate sales performance
  • environmental sustainability
  • stakeholder relations

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