@inproceedings{2a3cd614f015403aa39e191ad99fb41c,
title = "Personal service eco-environment (PSE2): A user-centric services computing paradigm",
abstract = "Compared with manufacturing industries, service industries have a distinct characteristic called “heterogeneity”, i.e., there is a wide variation in service offerings to different customers due to their individualized demands. Traditional resource-centric services computing paradigm tries to make use of mass customization approaches to fulfill customer demands in a cost-effective way, but sacrifices the personalization degree and decreases customer satisfaction. We propose a usercentric paradigm called “Personal Service Eco-Environment (PSE2)” which plays as a “personal assistant” of each user. PSE2 is composed of personal data, services, and social relations around a user, and fullypersonalized service/social collaboration solutions are to be planned on the basis of the individualized characteristics extracted from his personal data and the dynamic multi-end context. This paper introduces the high-level architecture and design philosophy of PSE2.",
keywords = "Full personalization, Multi-end context, Personal data, Service eco-system, Services computing, User-as-a-hub",
author = "Zhongjie Wang and Dianhui Chu and Xiaofei Xu",
note = "Publisher Copyright: {\textcopyright} Springer International Publishing Switzerland 2016.; 7th International Conference on Exploring Services Science, IESS 2016 ; Conference date: 25-05-2016 Through 27-05-2016",
year = "2016",
doi = "10.1007/978-3-319-32689-4\_11",
language = "英语",
isbn = "9783319326887",
series = "Lecture Notes in Business Information Processing",
publisher = "Springer Verlag",
pages = "141--154",
editor = "Henriqueta N{\'o}voa and Theodor Borangiu and Monica Dr{\u a}goicea",
booktitle = "Exploring Services Science - 7th International Conference, IESS 2016, Proceedings",
address = "德国",
}