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Network density as a double-edged sword: A user adaptation approach of IT system use

  • National University of Singapore
  • School of Management, Harbin Institute of Technology

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Recently, few studies have investigated the relationships between advice seeking and giving network densities and IT system use. To fill the gap, this study explores IT system use by drawing on theories of advice networks, user adaptation and IT system use. Specifically, four types of user adaptation are examined, including IT adaptation, task adaptation, positive reappraisal and emotional venting. We predict that advice seeking and giving network densities play different roles in each type of user adaptation. Furthermore, IT adaptation, task adaptation and positive reappraisal will positively influence IT system use, whereas emotional venting will negatively influence it. To investigate the research model, a two-phase network survey is being conducted in the context of a newly implemented EMR in a hospital. We aim to theoretically open the black box between advice networks and IT system use, and provide practical insights for implementing, designing and using IT systems in organizations.

Original languageEnglish
Title of host publication35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014
PublisherAssociation for Information Systems
ISBN (Print)9781634396943
StatePublished - 2014
Externally publishedYes
Event35th International Conference on Information Systems: Building a Better World Through Information Systems, ICIS 2014 - Auckland, New Zealand
Duration: 14 Dec 201417 Dec 2014

Publication series

Name35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014

Conference

Conference35th International Conference on Information Systems: Building a Better World Through Information Systems, ICIS 2014
Country/TerritoryNew Zealand
CityAuckland
Period14/12/1417/12/14

Keywords

  • Giving network density
  • IT system use
  • Seeking network density
  • User adaptation

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