Abstract
In order to solving the scarcity of negotiators' corresponding knowledge, a negotiation support system based on case-based reasoning (CBR) is proposed. The negotiation case representation, retrieval, reuse, evaluation, revise and learning are researched. In the system, a case attributes' classification is presented in case representation. The improved nearest neighbors method is applied to case retrieval. All attributes of negotiation case are classified in the method so that the retrieved case is more similar to the current negotiation. By analyzing the negotiation mechanism, the framework of negotiation support system (NSS) based on CBR is built and the detail functions of all subsystems are designed. Finally, a case of buying negotiation is used to validate the effectiveness of the negotiation framework.
| Original language | English |
|---|---|
| Pages (from-to) | 791-794 |
| Number of pages | 4 |
| Journal | Kongzhi yu Juece/Control and Decision |
| Volume | 23 |
| Issue number | 7 |
| State | Published - Jul 2008 |
| Externally published | Yes |
Keywords
- CBR
- Case representation
- Case retrieval
- Case-based learning
- Negotiation support system
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