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Multi-actor system design for collaborative management of service innovation networks

  • Yan Hong Tang*
  • , Xin Miao
  • , Bao Xi
  • *Corresponding author for this work
  • School of Management, Harbin Institute of Technology

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The purpose of this paper is to explore the general architecture for collaborative management of service innovation networks (SINs). After giving a panorama of MAS, MAS-based design architecture is expounded. Various actors and benefits involve in the collaborative management of SINs that make the collaborative process emerge as a complex societal-techno interactive system. MAS design provides a collaborative architecture for SINs management. This paper provides a useful insight into relevant areas and contributes to the resolution of these types of complex, multi-actor decision and management problems in service sciences. It has important implications as regards the need to incorporate various actors' viewpoints and interests into the collaborative management process of SINs.

Original languageEnglish
Title of host publicationProceedings 2010 IEEE International Conference on Software Engineering and Service Sciences, ICSESS 2010
Pages452-455
Number of pages4
DOIs
StatePublished - 2010
Externally publishedYes
Event2010 IEEE International Conference on Software Engineering and Service Sciences, ICSESS 2010 - Beijing, China
Duration: 16 Jul 201018 Jul 2010

Publication series

NameProceedings 2010 IEEE International Conference on Software Engineering and Service Sciences, ICSESS 2010

Conference

Conference2010 IEEE International Conference on Software Engineering and Service Sciences, ICSESS 2010
Country/TerritoryChina
CityBeijing
Period16/07/1018/07/10

Keywords

  • Collaborative management
  • MAS
  • Multi-actor system
  • Process design
  • SIN
  • Service innovation network

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