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Manufacturing service and its maturity model

  • School of Computer Science and Technology, Harbin Institute of Technology
  • Tsinghua University

Research output: Contribution to journalArticlepeer-review

Abstract

To guide the process of manufacturing services, the contents as well as the four basic elements of manufacturing and the natures as well as the characteristics of service were analyzed. The way and the key point of manufacturing services were discussed according to the four basic elements of manufacturing. On this basis, Service Maturity Model for Manufacturing (SM 3) was proposed, and the concept of SM 3 was given. The decisive characteristics of different service maturity level were analyzed, and the pathway of sustainable manufacturing service level growth was described. The service maturity and the future development trend of cloud manufacturing were analyzed, and a service platform architecture which could support diverse service maturity level enterprises running was put forward. The related key technologies were also discussed. A typical case of manufacturing service platform called Smart Service Platform(SSP) based on BIlateral Resources Integration Service(BIRIS) was used to describe the platform on supporting diverse service maturity level enterprises running.

Original languageEnglish
Pages (from-to)1584-1594
Number of pages11
JournalJisuanji Jicheng Zhizao Xitong/Computer Integrated Manufacturing Systems, CIMS
Volume18
Issue number7
StatePublished - Jul 2012
Externally publishedYes

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 9 - Industry, Innovation, and Infrastructure
    SDG 9 Industry, Innovation, and Infrastructure

Keywords

  • Cloud manufacturing
  • Manufacturing service platform
  • Manufacturing services
  • Maturity model
  • Smart service platform

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