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Leveraging digital technology to improve self-efficacy in response to public health crises

  • Jiandong Lu
  • , Xiaolei Wang
  • , Songbo Chen
  • , Guo Chen
  • , Yuqiang Feng
  • , Luning Liu*
  • *Corresponding author for this work
  • School of Management, Harbin Institute of Technology
  • University of International Business and Economics
  • Tsinghua University

Research output: Contribution to journalArticlepeer-review

Abstract

During public health crises, people's self-efficacy determines their mental and physical health. However, little is known about the influence of digital technology on self-efficacy in response to public health crises. To better understand these effects, we conducted a mixed methods study based on Chinese digital technology users; we interviewed 17 and surveyed 607 users. The results indicated that the digital affordances of information sharing, knowledge sharing, and socializing can increase people's perceived social support, which enhances their self-efficacy in terms of their health and general life. Additionally, risk perception moderates the influence of social support on self-efficacy.

Original languageEnglish
Article number103987
JournalInformation and Management
Volume61
Issue number6
DOIs
StatePublished - Sep 2024
Externally publishedYes

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 3 - Good Health and Well-being
    SDG 3 Good Health and Well-being

Keywords

  • Digital affordance
  • Digital technology
  • Mixed methods study
  • Public health crisis
  • Self-efficacy

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