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Is time-constrained promotion actually effective? The moderating role of price discounts and previous online consumption experience

  • Jing Bo Shao
  • , Fei Si Yao*
  • , Min Xie
  • *Corresponding author for this work
  • School of Management, Harbin Institute of Technology
  • Nanjing University of Aeronautics and Astronautics

Research output: Contribution to journalArticlepeer-review

Abstract

At present, time-constrained promotion is highly prevalent. However, it is not always as effective as it seems. We propose that contextual factors, including time constraints, price discounts and product price levels, as well as individual differences, such as previous online consumption experience, all have an impact on consumer purchase intentions. Specifically, time constraints influence consumer purchase intentions, and this effect is moderated by consumers' previous online consumption experience. Additionally, consumer perceived value mediates the relationship between time constraints and purchase intentions, and price discounts moderate the first stage of this effect. Meanwhile, product price levels moderate both the main effect and the two interaction effects. Academic and practical implications are discussed.

Original languageEnglish
Pages (from-to)159-184
Number of pages26
JournalInternational Journal of Services Technology and Management
Volume28
Issue number3-4
DOIs
StatePublished - 2023
Externally publishedYes

Keywords

  • consumer perceived value
  • consumers' previous consumption experience
  • price discounts
  • purchase intentions
  • time constraints
  • time-constrained promotion

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