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Impact of storage of mobile on quality of experience (QoE) at user level accessing cloud

  • Asif Ali Laghari
  • , Hui He
  • , Muhammad Shafiq
  • , Asiya Khan

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Quality of Experience (QoE) is referred as level of user's satisfaction, enjoyment, learning and evaluation about the services or products. Recently quality of experience is used for improvement in product development life cycle after getting feedback from end users and service providers also use QoE to measure quality of services (QoS) of their services. Cloud computing provides services such as storage, web hosting, operating system environment, application development platform and CPU resources pay per use. End users are accessing cloud services via mobile apps, but enormous amount of temporary/cache data is generated by apps, so internal storage of mobile devices are filled quickly. Mobile device without any space in internal storage has huge impact on the performance when accessing the cloud services, which degrade the QoE of end users for particular cloud app and services. This paper presents the results of experiments conducted using two mobile devices HTC and Samsung to analyze the impact on end user's QoE during accessing cloud, when internal storage of HTC mobile device is filled and Samsung having 10 GB free space. Finally, on the basis of experimental results future changes in cloud apps are suggested for service provider to improve end user's QoE.

Original languageEnglish
Title of host publication2017 9th IEEE International Conference on Communication Software and Networks, ICCSN 2017
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages1402-1409
Number of pages8
ISBN (Electronic)9781509038220
DOIs
StatePublished - 19 Dec 2017
Externally publishedYes
Event9th IEEE International Conference on Communication Software and Networks, ICCSN 2017 - Guangzhou, China
Duration: 6 May 20178 May 2017

Publication series

Name2017 9th IEEE International Conference on Communication Software and Networks, ICCSN 2017
Volume2017-January

Conference

Conference9th IEEE International Conference on Communication Software and Networks, ICCSN 2017
Country/TerritoryChina
CityGuangzhou
Period6/05/178/05/17

Keywords

  • WeChat
  • cloud service providers
  • internal storage
  • mobile app
  • performance
  • qaulity of experience (QoE)

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