Abstract
Based on the conservation of resources theory, this study examines the mechanism of work autonomy in human-robot collaboration on hotel employees’ service innovation behaviour and insomnia, and explores the mediating role of job insecurity and the moderating role of person-job fit. This study conducted a two-stage, multisource questionnaire survey among hotel industry employees and managers. The results show that job insecurity plays a mediating role between work autonomy in human-robot collaboration and service innovation behaviour/insomnia. Person-job fit not only moderates the relationship between work autonomy in human-robot collaboration and job insecurity but also moderates the mediating role of job insecurity. This study verified, for the first time, the impact of work autonomy in human-robot collaboration on employee work and health.
| Original language | English |
|---|---|
| Article number | 103654 |
| Journal | International Journal of Hospitality Management |
| Volume | 117 |
| DOIs | |
| State | Published - Feb 2024 |
| Externally published | Yes |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 3 Good Health and Well-being
Keywords
- Human-robot collaboration
- Insomnia
- Job insecurity
- Person-job fit
- Service innovation behaviour
- Work autonomy
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