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Forecasting Sales in Live-Streaming Cross-Border E-Commerce in the UK Using the Temporal Fusion Transformer Model

  • School of Management, Harbin Institute of Technology
  • School of Economics and Management, Harbin Institute of Technology Weihai

Research output: Contribution to journalArticlepeer-review

Abstract

As globalization deepens and the digital economy rapidly develops, cross-border e-commerce, especially live-streaming e-commerce, has emerged as a significant driver of international trade growth. However, the highly unpredictable sales demand in this sector and external factors such as the COVID-19 pandemic and Brexit have posed significant challenges in accurately forecasting sales within the UK live-streaming e-commerce market. To address these challenges, we propose a novel sales forecasting framework utilizing the Temporal Fusion Transformer (TFT) model. Our multimodal approach integrates diverse time series data, including historical sales, key opinion leader (KOL) influence, and seasonal patterns. The Temporal Fusion Transformer (TFT) model demonstrated consistently lower Mean Absolute Error (MAE), Root Mean Squared Error (RMSE), and Mean Squared Error (MSE) across all forecasting horizons compared to other machine learning approaches, including Long Short-Term Memory (LSTM), Convolutional Neural Networks (CNN), and Gated Recurrent Unit(GPU)-accelerated architectures. Furthermore, it exhibited significantly superior performance over traditional time-series methods such as the Autoregressive Integrated Moving Average (ARIMA) model. This research proposes a phased framework for short-term, medium-term, and long-term forecasting, providing a fresh perspective for product forecasting studies and offering significant theoretical support for cross-border e-commerce enterprises in product life cycle management.

Original languageEnglish
Article number92
JournalJournal of Theoretical and Applied Electronic Commerce Research
Volume20
Issue number2
DOIs
StatePublished - Jun 2025
Externally publishedYes

Keywords

  • cross-border e-commerce
  • forecasting
  • live streaming
  • model interpretability
  • temporal fusion transformer

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