Abstract
As globalization deepens and the digital economy rapidly develops, cross-border e-commerce, especially live-streaming e-commerce, has emerged as a significant driver of international trade growth. However, the highly unpredictable sales demand in this sector and external factors such as the COVID-19 pandemic and Brexit have posed significant challenges in accurately forecasting sales within the UK live-streaming e-commerce market. To address these challenges, we propose a novel sales forecasting framework utilizing the Temporal Fusion Transformer (TFT) model. Our multimodal approach integrates diverse time series data, including historical sales, key opinion leader (KOL) influence, and seasonal patterns. The Temporal Fusion Transformer (TFT) model demonstrated consistently lower Mean Absolute Error (MAE), Root Mean Squared Error (RMSE), and Mean Squared Error (MSE) across all forecasting horizons compared to other machine learning approaches, including Long Short-Term Memory (LSTM), Convolutional Neural Networks (CNN), and Gated Recurrent Unit(GPU)-accelerated architectures. Furthermore, it exhibited significantly superior performance over traditional time-series methods such as the Autoregressive Integrated Moving Average (ARIMA) model. This research proposes a phased framework for short-term, medium-term, and long-term forecasting, providing a fresh perspective for product forecasting studies and offering significant theoretical support for cross-border e-commerce enterprises in product life cycle management.
| Original language | English |
|---|---|
| Article number | 92 |
| Journal | Journal of Theoretical and Applied Electronic Commerce Research |
| Volume | 20 |
| Issue number | 2 |
| DOIs | |
| State | Published - Jun 2025 |
| Externally published | Yes |
Keywords
- cross-border e-commerce
- forecasting
- live streaming
- model interpretability
- temporal fusion transformer
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