Forecasting duty-free shopping demand with multisource data: a deep learning approach

  • Dong Zhang
  • , Pengkun Wu*
  • , Chong Wu
  • , Eric W.T. Ngai
  • *Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

Accurate forecasting of duty-free shopping demand plays a pivotal role in strategic and operational decision-making processes. Despite the extensive literature on sustainability, operations management, and consumer behavior in the context of duty-free shopping, there is a noticeable absence of an integrated end-to-end solution for precise demand forecasting. Furthermore, existing forecasting models often encounter limitations in effectively leveraging multi-source data as reliable indicators for duty-free shopping demand. To address these gaps, our study introduces a pioneering deep-learning architecture known as the Attention-Aided Interaction-Driven Long Short-Term Memory-Convolutional Neural Network Model (AI-LCM). Designed to capture intricate cross-correlations within multi-source data, encompassing search queries, COVID-19 impact, economic factors, and historical data; this model represents a significant methodological advancement. Rigorous evaluation against state-of-the-art benchmarks conducted on robust real-world datasets confirms the superior forecasting performance exhibited by our AI-LCM model. We elucidate the manifold implications for various stakeholders while illustrating the extensive applicability of our model and its potential to inform data-driven decision-making strategies.

Original languageEnglish
Pages (from-to)861-887
Number of pages27
JournalAnnals of Operations Research
Volume339
Issue number1-2
DOIs
StatePublished - Aug 2024
Externally publishedYes

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 12 - Responsible Consumption and Production
    SDG 12 Responsible Consumption and Production

Keywords

  • Cross-correlation
  • Deep learning
  • Demand forecasting
  • Duty-free shopping
  • Multisource data
  • Time series

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