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Factors that influence a buyer's decision process of shopping online: The effects of tradition and virtual community

  • School of Management, Harbin Institute of Technology

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

With the tremendous growth of online shopping, this paper tries to figure out what factors influence consumer's shopping decisions online. Following the idea of a customer of both traditional market and e-market, his offline experience and online experience in each community may probably affect his decisions to buy a product in e-market, especially for experience goods. Therefore this paper theoretically emphasized the role of tradition. It then analyzes their influences on consumer's decision processes. in the need recognition stage of decision process, it divides consumer's need recognition into INR(Initial Need Recognition) which is influenced by tradition community and FNR(Final Need Recognition) which is influenced by virtual community. This paper finally proposes seven hypotheses as well as a conceptual model.

Original languageEnglish
Title of host publicationProceedings - 2011 International Conference of Information Technology, Computer Engineering and Management Sciences, ICM 2011
Pages294-297
Number of pages4
DOIs
StatePublished - 2011
Externally publishedYes
Event2011 International Conference on Information Technology, Computer Engineering and Management Sciences, ICM 2011 - Nanjing, Jiangsu, China
Duration: 24 Sep 201125 Sep 2011

Publication series

NameProceedings - 2011 International Conference of Information Technology, Computer Engineering and Management Sciences, ICM 2011
Volume3

Conference

Conference2011 International Conference on Information Technology, Computer Engineering and Management Sciences, ICM 2011
Country/TerritoryChina
CityNanjing, Jiangsu
Period24/09/1125/09/11

Keywords

  • Decision progress
  • Online shopping
  • Tradition community
  • Virtual community

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