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Factors affecting initial trust in C2C e-commerce and strategies of building initial trust in China

  • School of Management, Harbin Institute of Technology

Research output: Contribution to journalArticlepeer-review

Abstract

The study of initial trust is very important to the development of e-commerce. On the basis of current status of China's C2C e-commerce, this paper conducts an in-depth analysis of the factors affecting the consumers' initial trust. At last, the paper provides some valuable marketing strategies as to how to build the initial trust so as to facilitate the success of online transactions. The research conducted by this paper will help enterprise enhance their competitive advantage and contribute to the development of e-commerce.

Original languageEnglish
Pages (from-to)505-512
Number of pages8
JournalJournal of Convergence Information Technology
Volume7
Issue number19
DOIs
StatePublished - 2012
Externally publishedYes

Keywords

  • C2C e-commerce
  • Initial trust
  • Online shopping

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