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E3-value based operation management process and method for service supply chain

  • Ting He*
  • , Xiao Fei Xu
  • , Zheng Jin
  • *Corresponding author for this work
  • Harbin Institute of Technology
  • School of Management, Harbin Institute of Technology

Research output: Contribution to journalArticlepeer-review

Abstract

There were extensive product-centered supply chain operation management processes and methods at present. In Service Supply Chain (SSC) domain, these methods and processes did not have further application due to the differences between service and product. For above reasons, by using analytic technique of structuring, E3-value based operation management logistic process and method for SSC were proposed. This value oriented method could not only resolve the problems of applicability and effectiveness of the existing supply chain management models and methods, but answer the questions of "why the management model is like this?" and "how to quantify the potential profitability of the supply chains?".

Original languageEnglish
Pages (from-to)2231-2237
Number of pages7
JournalJisuanji Jicheng Zhizao Xitong/Computer Integrated Manufacturing Systems, CIMS
Volume17
Issue number10
StatePublished - Oct 2011

Keywords

  • E-value method
  • Operation management
  • Service flow
  • Service supply chain
  • Values

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