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E-word-of mouth for money-an examination of the impact of the payment timing on knowledge contribution quality

  • Hong Kong Polytechnic University
  • School of Management, Harbin Institute of Technology

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Knowledge sharing is a determinant for online platforms to run their business. Several strategies have been proposed to increase knowledge sharing, among which monetary incentive is commonly used. While previous studies have found a crowding-out effect of monetary incentive on contribution quality, the research on alleviating this crowding out effect is limited. Drawing upon the autonomy in self-determination theory and the feeling of reciprocity, this study examines the impacts of payment timing of monetary incentives and contents in reminder messages sent by e-commerce platforms on contribution quality. This study intends to provide theoretical and practical implications about motivations on knowledge sharing.

Original languageEnglish
Title of host publication40th International Conference on Information Systems, ICIS 2019
PublisherAssociation for Information Systems
ISBN (Electronic)9780996683197
StatePublished - 2019
Externally publishedYes
Event40th International Conference on Information Systems, ICIS 2019 - Munich, Germany
Duration: 15 Dec 201918 Dec 2019

Publication series

Name40th International Conference on Information Systems, ICIS 2019

Conference

Conference40th International Conference on Information Systems, ICIS 2019
Country/TerritoryGermany
CityMunich
Period15/12/1918/12/19

Keywords

  • Contents in reminder message
  • Contribution quality
  • Knowledge sharing
  • Payment timing

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