An integrated web-based system architecture for new methods of work in the insurance sector

C. Vassiliou; D. Stamoulis; D. Martakos

An integrated web-based system architecture for new methods of work in the insurance sector

C. Vassiliou
, D. Stamoulis
, D. Martakos

National and Kapodistrian University of Athens

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Today's e-technologies enable the enhancement of the traditional value chain of the retail Insurance Service provision from concept development through service merchandising and customer service by providing value added services to insurance agents and customers through alternative networking platforms. Examining possible impacts of introducing e-technologies to the insurance sector work, two new business models have been invented regarding (a) the relationships, and subsequently, the methods of work between insurance agent-customer and insurance agent-insurance company and (b) insurance provider and vendors from content related complementary markets. The e-services of the insurance retail sector are depicted and an abstract systems architecture platform for e-insurance services is described.

Original language	English
Title of host publication	Management Information Systems 2002
Subtitle of host publication	Incorporating GIS and Remote Sensing
Editors	C.A. Brebbia, P. Pascolo
Publisher	WITPress
Pages	359-368
Number of pages	10
ISBN (Print)	1853128309
State	Published - 2002
Externally published	Yes
Event	Third International Conference on Management Information Systems Incorporating GIS and Remote Sensing, MIS 2002 - Halkidiki, Greece Duration: 24 Apr 2002 → 26 Apr 2002

Conference

Conference	Third International Conference on Management Information Systems Incorporating GIS and Remote Sensing, MIS 2002
Country/Territory	Greece
City	Halkidiki
Period	24/04/02 → 26/04/02

Cite this

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title = "An integrated web-based system architecture for new methods of work in the insurance sector",

abstract = "Today's e-technologies enable the enhancement of the traditional value chain of the retail Insurance Service provision from concept development through service merchandising and customer service by providing value added services to insurance agents and customers through alternative networking platforms. Examining possible impacts of introducing e-technologies to the insurance sector work, two new business models have been invented regarding (a) the relationships, and subsequently, the methods of work between insurance agent-customer and insurance agent-insurance company and (b) insurance provider and vendors from content related complementary markets. The e-services of the insurance retail sector are depicted and an abstract systems architecture platform for e-insurance services is described.",

author = "C. Vassiliou and D. Stamoulis and D. Martakos",

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note = "Third International Conference on Management Information Systems Incorporating GIS and Remote Sensing, MIS 2002 ; Conference date: 24-04-2002 Through 26-04-2002",

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Vassiliou, C, Stamoulis, D & Martakos, D 2002, An integrated web-based system architecture for new methods of work in the insurance sector. in CA Brebbia & P Pascolo (eds), Management Information Systems 2002: Incorporating GIS and Remote Sensing. WITPress, pp. 359-368, Third International Conference on Management Information Systems Incorporating GIS and Remote Sensing, MIS 2002, Halkidiki, Greece, 24/04/02.

An integrated web-based system architecture for new methods of work in the insurance sector. / Vassiliou, C.; Stamoulis, D.; Martakos, D.
Management Information Systems 2002: Incorporating GIS and Remote Sensing. ed. / C.A. Brebbia; P. Pascolo. WITPress, 2002. p. 359-368.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AB - Today's e-technologies enable the enhancement of the traditional value chain of the retail Insurance Service provision from concept development through service merchandising and customer service by providing value added services to insurance agents and customers through alternative networking platforms. Examining possible impacts of introducing e-technologies to the insurance sector work, two new business models have been invented regarding (a) the relationships, and subsequently, the methods of work between insurance agent-customer and insurance agent-insurance company and (b) insurance provider and vendors from content related complementary markets. The e-services of the insurance retail sector are depicted and an abstract systems architecture platform for e-insurance services is described.

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Y2 - 24 April 2002 through 26 April 2002

ER -

An integrated web-based system architecture for new methods of work in the insurance sector

Abstract

Conference

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