An ANP model for service policy decision in SCM

Lina Zhou; Xiaofei Xu; Shengchun Deng

doi:10.1109/WiCom.2008.2033

An ANP model for service policy decision in SCM

Lina Zhou^*
, Xiaofei Xu
, Shengchun Deng

^*Corresponding author for this work

Faculty of Computing

Harbin Institute of Technology

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

4 Scopus citations

Abstract

One of the main objectives of supply chain management (SCM) is to provide better services. Having a clearly identified service policy is the essential precondition of supply chain design, operation and optimization. The service policy is market oriented due to the diversity of service requirements in different markets. To date, although many market segmentation methods have been proposed, the problem of service policy making for different segmented markets is still not well addressed. In this paper, the service policy making problem is first modeled as a multi-criteria decision problem and then an analytic network process (ANP) based method is proposed to solve the problem. Finally, a case study is provided to demonstrate the effectiveness of the proposed model and method.

Original language	English
Title of host publication	2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008
DOIs	https://doi.org/10.1109/WiCom.2008.2033
State	Published - 2008
Event	2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008 - Dalian, China Duration: 12 Oct 2008 → 14 Oct 2008

Publication series

Name	2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008

Conference

Conference	2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008
Country/Territory	China
City	Dalian
Period	12/10/08 → 14/10/08

Access to Document

10.1109/WiCom.2008.2033

Cite this

@inproceedings{d327104045704a52a43f31a8a4437617,

title = "An ANP model for service policy decision in SCM",

abstract = "One of the main objectives of supply chain management (SCM) is to provide better services. Having a clearly identified service policy is the essential precondition of supply chain design, operation and optimization. The service policy is market oriented due to the diversity of service requirements in different markets. To date, although many market segmentation methods have been proposed, the problem of service policy making for different segmented markets is still not well addressed. In this paper, the service policy making problem is first modeled as a multi-criteria decision problem and then an analytic network process (ANP) based method is proposed to solve the problem. Finally, a case study is provided to demonstrate the effectiveness of the proposed model and method.",

author = "Lina Zhou and Xiaofei Xu and Shengchun Deng",

year = "2008",

doi = "10.1109/WiCom.2008.2033",

language = "英语",

isbn = "9781424421084",

series = "2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008",

booktitle = "2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008",

note = "2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008 ; Conference date: 12-10-2008 Through 14-10-2008",

}

Zhou, L, Xu, X & Deng, S 2008, An ANP model for service policy decision in SCM. in 2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008., 4680222, 2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008, 2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008, Dalian, China, 12/10/08. https://doi.org/10.1109/WiCom.2008.2033

An ANP model for service policy decision in SCM. / Zhou, Lina; Xu, Xiaofei; Deng, Shengchun.
2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008. 2008. 4680222 (2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - An ANP model for service policy decision in SCM

AU - Zhou, Lina

AU - Xu, Xiaofei

AU - Deng, Shengchun

PY - 2008

Y1 - 2008

N2 - One of the main objectives of supply chain management (SCM) is to provide better services. Having a clearly identified service policy is the essential precondition of supply chain design, operation and optimization. The service policy is market oriented due to the diversity of service requirements in different markets. To date, although many market segmentation methods have been proposed, the problem of service policy making for different segmented markets is still not well addressed. In this paper, the service policy making problem is first modeled as a multi-criteria decision problem and then an analytic network process (ANP) based method is proposed to solve the problem. Finally, a case study is provided to demonstrate the effectiveness of the proposed model and method.

AB - One of the main objectives of supply chain management (SCM) is to provide better services. Having a clearly identified service policy is the essential precondition of supply chain design, operation and optimization. The service policy is market oriented due to the diversity of service requirements in different markets. To date, although many market segmentation methods have been proposed, the problem of service policy making for different segmented markets is still not well addressed. In this paper, the service policy making problem is first modeled as a multi-criteria decision problem and then an analytic network process (ANP) based method is proposed to solve the problem. Finally, a case study is provided to demonstrate the effectiveness of the proposed model and method.

UR - https://www.scopus.com/pages/publications/58049092497

U2 - 10.1109/WiCom.2008.2033

DO - 10.1109/WiCom.2008.2033

M3 - 会议稿件

AN - SCOPUS:58049092497

SN - 9781424421084

T3 - 2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008

BT - 2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008

T2 - 2008 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2008

Y2 - 12 October 2008 through 14 October 2008

ER -

An ANP model for service policy decision in SCM

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