Accurate and Reliable Service Recommendation Based on Bilateral Perception in Multi-Access Edge Computing

Multi-access edge computing (MEC) is an emerging computing paradigm that brings services from the centralized cloud to nearby network edge to improve users' Quality of Experience (QoE). As massive services with dynamic Quality of Service (QoS) are available in MEC, it becomes challenging for users to find reliable services that satisfy their needs. Therefore, service recommendation technology is urgently needed in MEC. Although existing service recommendation methods work well on recommending popular services that users might be interested in, they fail to recommend services with reliable QoS in the MEC environment. To tackle this issue, an accurate and reliable service recommendation (ARSR) approach based on bilateral perception is proposed, which aims to proactively recommend reliable services by perceiving both users' service demands and multi-QoS of candidate services. ARSR consists of three main steps. First, a user's service demand is estimated by a context-aware service demand prediction method based on an improved online deep learning model. Then, multiple QoS attributes of candidate services are forecasted by a multidimensional contexts-aware QoS prediction method based on an improved multi-task deep neural network. Finally, the optimal service is recommended to the user based on the predicted QoS. Extensive experiments have been carried out to verify the proposed approach and to prove its performance superiority.