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A resource-based view approach for reverse logistics service

  • School of Computer Science and Technology, Harbin Institute of Technology

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

As reverse logistics (RL) operations are significantly more complex than traditional manufacturing supply chains, many high-tech manufacturers are examining the feasibility of outsourcing reverse logistics activities to third party logistics providers (3PLs) from a strategic planning perspective. Therefore, this work develops a systematic decision making approach for practitioners of reverse logistics in industrial marketing. Reverse logistics service requirements are then analyzed using this approach, in which the resource-based view (RBV) provides the theoretical foundation for determining which reverse logistics service requirements should be fulfilled in-house or outsourced after examining internal resources and capabilities. The outsourcing evaluation framework based on RBV adopts the analytical network process (ANP) not only to investigate the relative importance of service requirements, but also to select an appropriate 3PL.

Original languageEnglish
Title of host publicationProceedings - 2010 7th International Conference on Fuzzy Systems and Knowledge Discovery, FSKD 2010
Pages2716-2720
Number of pages5
DOIs
StatePublished - 2010
Externally publishedYes
Event2010 7th International Conference on Fuzzy Systems and Knowledge Discovery, FSKD 2010 - Yantai, Shandong, China
Duration: 10 Aug 201012 Aug 2010

Publication series

NameProceedings - 2010 7th International Conference on Fuzzy Systems and Knowledge Discovery, FSKD 2010
Volume6

Conference

Conference2010 7th International Conference on Fuzzy Systems and Knowledge Discovery, FSKD 2010
Country/TerritoryChina
CityYantai, Shandong
Period10/08/1012/08/10

Keywords

  • Analytical network process (ANP)
  • Resource-based view (RBV)
  • Reverse logistics service
  • Third party logistics providers (3PLs)

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