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A new variable - Trust abuse, the vulnerable aspect of choosing trust others

  • School of Economics and Management, Harbin Institute of Technology Shenzhen

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Trust has been seen as a positive variable over the years. However, we find that it does not always produce good results. Based on the existing literature and the actual cases, this research put forward a new variable - trust abuse. We use too-much-of-a-good-thing effect, a meta-theoretical principle, to explain the new variable and give it a definition. We also explore the relevant variables of it and give the directions of future research.

Original languageEnglish
Title of host publication14th International Conference on Services Systems and Services Management, ICSSSM 2017 - Proceedings
EditorsXiaoqiang Cai, Jiafu Tang, Jian Chen
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781509063697
DOIs
StatePublished - 28 Jul 2017
Externally publishedYes
Event14th International Conference on Services Systems and Services Management, ICSSSM 2017 - Dalian, China
Duration: 16 Jun 201718 Jun 2017

Publication series

Name14th International Conference on Services Systems and Services Management, ICSSSM 2017 - Proceedings

Conference

Conference14th International Conference on Services Systems and Services Management, ICSSSM 2017
Country/TerritoryChina
CityDalian
Period16/06/1718/06/17

Keywords

  • Trust
  • Trust abuse
  • Unethical decision
  • Utilitarian orientation

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